Privacy Policy

Last updated: October 22, 2026

DGT Solutions Inc. — Website Privacy Notice and General Statement of Information Practices

1. Scope and General Application

This Privacy Policy describes the general principles applicable to the collection, use, disclosure, retention and protection of personal information in connection with the website operated by DGT Solutions Inc. (referred to herein as “DGT Solutions,” “we,” “our” or “us”). It applies to information obtained through website interactions, electronic inquiries, contact forms and requests for quotations. References to personal information mean information relating to an identifiable individual, whether identification is direct or indirect. The application of particular provisions may depend on the nature of an interaction and the requirements of applicable law. This Policy should be read together with any specific notice presented at the time information is requested.

2. Categories and Sources of Information

Depending on how an individual interacts with the website, information provided to us may include a name, professional or business affiliation, email address, telephone number, the content of an inquiry, specifications or requirements included in a quotation request, and any additional details voluntarily entered into a contact field or otherwise communicated to our personnel. Information supplied in correspondence may include contextual details necessary to understand, process or respond to the request. Individuals should avoid submitting personal information that is not relevant to the purpose of their communication.

2.1 Technical and Usage-Related Information

Subject to applicable consent choices, information associated with website access may include browser and device characteristics, pages viewed, navigation and interaction events, and other technical information associated with the operation, evaluation or performance of the website. The extent to which optional analytics or advertising measurement information is collected depends on the applicable cookie settings. Information may be obtained directly from an individual or generated in connection with use of the website and related technologies.

3. Purposes of Collection and Use

DGT Solutions uses information in connection with the administration of incoming communications, the evaluation and preparation of quotations, responses to requests for information, and communications concerning its products and services. Information may also be used for the operation, maintenance and improvement of website functionality, for understanding website performance and the effectiveness of advertising where permitted by the visitor’s preferences, and for complying with legal obligations. The particular use of information is determined by the context in which it is received and the purposes disclosed or otherwise permitted under applicable law.

3.1 Context of Business Communications

When an individual communicates with DGT Solutions on behalf of an organization, the information included in that communication may be considered in the context of the business relationship or proposed transaction. The inclusion of business contact information in a request does not eliminate the possibility that such information constitutes personal information under applicable law. The company’s handling of such information remains subject to the requirements applicable to the particular circumstances.

4. Cookies and Comparable Technologies

The website may use cookies and related technologies in connection with essential site functionality and, where authorized, analytics and advertising measurement. DGT Solutions uses Google Analytics and Google Ads to understand website traffic and assess advertising performance. Optional Google tracking is disabled by default and is activated only after a visitor provides consent through the website’s cookie interface. The availability and operation of these technologies may depend on the visitor’s device, browser configuration and consent selections.

4.1 Consent Selection and Subsequent Changes

Visitors may accept or reject optional cookies through the consent interface. A selection may subsequently be changed using the “Cookie settings” control provided on the website. A refusal of optional cookies does not prevent the visitor from accessing the general informational content of the website, although certain non-essential measurement functions will remain disabled. Consent to optional tracking should not be interpreted as consent to unrelated uses of information. Where consent is required, it is subject to applicable requirements regarding its validity and withdrawal.

5. Disclosure to Service Providers

DGT Solutions does not sell personal information. In connection with the purposes described in this Policy, information may be made available to service providers assisting with website operation, the processing of inquiries, or the measurement of website performance. Such disclosures are subject to applicable privacy requirements. The nature and extent of information involved depend on the service being performed, the purpose of the disclosure and the applicable legal and contractual circumstances. This provision does not represent an authorization for unrestricted use of information by third parties.

6. Processing Outside Quebec

Certain service providers, including Google, may process information outside Quebec or Canada. Consequently, information may be subject to legal regimes different from those applicable in Quebec. Where required by applicable law, DGT Solutions takes appropriate steps to evaluate and protect personal information before it is transferred outside Quebec. The precise location of processing may depend on the provider and the services involved; this Policy does not designate any particular foreign jurisdiction as the exclusive location of such processing.

7. Safeguards and Security Considerations

DGT Solutions uses reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, use, disclosure, alteration and loss. Safeguards are considered in relation to the sensitivity and circumstances of the information involved. No website, electronic communication channel or information system can be represented as entirely free from risk, and the existence of safeguards should not be understood as a guarantee that an incident can never occur. Individuals are encouraged to exercise care when transmitting information electronically.

8. Retention and Disposition

Personal information is retained for as long as reasonably necessary to accomplish the purposes for which it was collected or to satisfy applicable legal requirements. The relevant retention period may vary according to the category of information, the context of the communication, the purpose for which the information is used and any applicable legal obligations. Information is not intended to be retained indefinitely merely because it was submitted through the website. This Policy does not establish a single fixed retention period for every category of information.

9. Rights and Requests Relating to Personal Information

Subject to the conditions and limitations provided by applicable Quebec privacy laws, individuals may request access to personal information concerning them, seek correction of inaccurate information, withdraw consent where applicable, request deletion where permitted by law, and submit a complaint concerning the handling of personal information. The availability and effect of a particular request depend on the legal requirements and factual circumstances involved. Withdrawal of consent does not necessarily affect processing that occurred lawfully before withdrawal or processing otherwise authorized by law.

9.1 Processing of Privacy Requests

Requests concerning personal information may be directed to DGT Solutions using the contact details below. In order to respond appropriately, the company may need sufficient information to identify the request and verify that information is being provided to a person entitled to receive it. Requests will be considered in accordance with applicable requirements, including any legally recognized exceptions or restrictions. Privacy-related requests will be directed to the person responsible for the protection of personal information at DGT Solutions.

10. Contact Information

Questions concerning this Policy, requests to exercise applicable privacy rights, and privacy-related complaints may be submitted to DGT Solutions Inc., 875 Rue McCaffrey, Saint-Laurent, QC H4T 1N3, Canada. Telephone: (514) 738-0220. Email: info@dgtsolutions.ca. Additional contact information is available on the Contact Us page. Individuals submitting a request should describe its nature sufficiently to allow the company to identify the matter being raised.

11. Policy Revisions and Interpretation

DGT Solutions may revise this Privacy Policy to reflect changes in its practices, technologies, services or applicable legal obligations. The version published on this page is the version made available to website visitors. The date indicated below identifies the stated date of the Policy, and should not be understood as a representation that every underlying operational practice changed on that date. In the event of any inconsistency between a general statement in this Policy and a mandatory requirement of applicable law, the applicable legal requirement governs.